Michael Kiresuk

Education

Master of Fine Arts,School of the Art Institute of Chicago, IL.

Painting and Drawing

Post-Bacculaureate Certificate, School of the Art Institute of Chicago,IL.

Bachelor of Fine Arts, University of Minnesota, Minneapolis, MN.

Painting and Drawing

Apple Genius Certification, San Jose, CA.

Work Experience

Genius, Apple Inc.

Currently provides hardware and software support for consumer level Macintosh products at the Genius Bar in the Mall of America retail store. The Genius position requires technical knowledge, timely repair skills, and constant multi-tasking. Equally important are interpersonal skills such as patience, listening, empathy, and critical thinking within approximate 20 minute appointments. This position involves hardware repair on laptops, desktops, and data transfer services from Mac to Mac and Windows to Macintosh.

Apple Certified OS, Laptop and Desktop technician.
Manages daily staffing at the Genius Bar.
Is a Genius Mentor and provides Genius related training for Specialists and Concierge staff.
Experienced with a continuously busy retail environment.
Helped maintain a small Mac OS server setup.
Works with complex internal systems that manage repair and provide critical service information related to the Genius Bar.

Content Specialist, Hearth and Home Technologies.

Responded to image requests for various needs within the marketing department which included general image editing and conversion. Contributed to providing daily updates of multiple websites that are used by partners, builders, and consumers.

Provided customer service for digital image-based needs to dealers, small businesses and outside ad agencies.
Constructed html pages according to dynamic content needs and style guidelines from mockups.
Worked with image-based asset management software. (Stellent).
Helped maintain a small Mac OS server setup.
Re-developed a content management matrix for future use.

Freelance Web Designer

Created custom mini websites that are simple and effective. Provided end-to-end solutions which begin with initial designs and finish with site administration and maintenance.

michaeltropea.com
mariekranbergman.com
creamco.net
us-cat.com
celebrity-records.com

Freelance Digital Imaging Specialist.

Working independently, I provided clients with a variety of digital imaging services. Responsible for all aspects of the requested project which range from initial client meetings, to prototype imagery, to final product delivery, all within the requested budget and timeline.

Experienced with image scanning, manipulation, and color correction with software and hardware.
Experienced with output to film, inkjet, photographic paper and web optimization.
Produced grand format imagery for Lambda and Lightjet output.

Skills

Macintosh OSX certified.
Expert knowledge of Photoshop.
Advanced knowledge of Dreamweaver, HTML, and CSS.
Knowledgeable with OS 10.5 Server
Knowledgeable with Illustrator, InDesign, MS Office, Acrobat Freehand, BBedit, Parallels, Boot Camp,
Apple Remote Desktop, Apple iLife 06,08. OS 10.x Disk utilities: DiskWarrior, Drive Genius, Data Rescue.
Knowledgeable with Windows XP and Vista.